This follow is not really one particular American Airways should really go on to observe as is dehumanizing and down proper inconsiderate of having to pay consumers. This expertise has entirely left a foul taste in my mouth and it took from the great trip I not too long ago seasoned .
Situations have improved and its very sad. BTW – Our flight to Madrid was with Iberia as well as the expertise was the entire reverse! The plane was brilliant, clean and modern and also the foods choices were appetizing and also the attendants have been aware of food components. Certainly it can be done proper!
I also would like to touch upon the excellent service AA gives into the handicapped. I'm eighty four several years aged and now require wheelchair assistance to have close to in the airports. I used to be astonished and delighted with the assistance I been given, and in addition at the attitudes of your folks who assisted me Together with the wheelchair assist, and also the drivers of your handicap carts in Charlotte airport. They were being all so helpful and really welcoming also.
This was absolutely unfair to me- I compensated for a seat and bought one/two seat, I paid out more for “additional home†and received no place. This was a terribly uncomfortable knowledge for me.
I used to be distressed via the party — I'd drugs in that baggage, and was most nervous about having it delivered.
I've created 3 attempts to Make contact with client service by emails regarding a recent Worldwide flight during which I had issues with not only the preferred seats that i did not acquire, even so the Awful purchaser service in which my sister And that i gained. She was discriminated towards for currently being to major to generally be served foods as the tray couldn’t occur down Hence the flight attendant claimed he couldn’t feed her. Whilst there have been open up seats, and we might have been greater accommodated, in its place we have been put close to the windows and caught there with babies.
On January 25th I contacted American Airways, as I looked at our reservations and observed that my Daughter experienced us touring all day long, So I identified as to up grade our tickets to top notch as I didn't need to travel all day in coach. I exploit lay make an effort to vacation first class as I'm sure you could critique but I am wanting to preserve my Miles as we are organizing a substantial spouse and children/graduation excursion to Hawaii.
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my flight 5151 out of savannah to charlotte 405pm was delayed for four one/2 several hours by using a flat tire no tire at the savannah airport to fix it so we had to await the following struggle from charlotte to carry the tire to us after which we had you can try this out to attend once more for one more flight to carry the tool to restore the tire . we have been informed to make our on reservation For brand spanking new tickets and nonetheless once we named in there was no data of a delay my stress amount is overwhelmed, laura a AA employee attempted to help and bought very annoyance simply because she experienced a tough time location me and my family alongside one another I had been advised to possess a seat and she would check out later after helping other buyer at that time I felt like I didn't make a difference following feeling that I wasn't significant I request two food ticket so we could eat because if flight was not delayed I would have be house for evening meal at 7pm in Cleveland ohio I haven't taken this airline before you should ensure it is right and replace 2 spherical excursion ticket
So close to 12 midday on June twenty five, 2016, I tried to check in for flight #3325 with American Airlines Boarding from VA at 2:33pm. After i to start with approached the counter the Supervisor ( shown on his tag) D. Halem (SP) mentioned that I would to start with have to check in on the computer. I explained which i was army. Then he said which i would need to location my on baggage within the rollers (at the rear of the counter). He ongoing to examine me in, nevertheless, afterwards following issuing me a ticket he mentioned all over again which i would have to occur driving the counter and put my bags within the roller, simply because his back was negative.
immediately after arrival at airport I had been educated which the flights had been overbooked and I could reach Dallas another early morning although not to Las Vegas.
I had some particularly constructive advice to give them to stay away from this Later on, but was not able to determine contact with them.
I had a very difficult encounter nowadays attempting to guide a straightforward trip for my wife and i from phx to sfo. Initially your site reported their ended up no flights. I transformed browsers and acquired near the finish of your reserving but regrettably entered my wife’s gain amount wrong and the internet site wouldn't let me adjust it. Once i went again to start yet again it experienced the identical Completely wrong amount and wouldn't allow me to continue. I then went to a third browser bought all the strategy to the top and the cost for financial state mentor came up $4258.
I happen to be trying to make contact with the airline for over an hour with none good results. what are my alternatives?